# BDC · Artificial intelligence and technology advisory

> BDC advises companies in Colombia on the adoption of artificial intelligence and technology, from diagnosis and prioritization through implementation. Cartagena, Colombia.

## Clear priorities. Rigorous execution.

The decision comes down to three questions.

### Where to start? Diagnosis.

An assessment of current operations before any technology recommendation.

### What to prioritize? Prioritization.

Each initiative defined by scope, cost and expected return.

### How to execute? Implementation.

Delivery, team enablement and measurement of results.

## Areas of work

Five common starting points.

### Customer service on WhatsApp

- **Diagnosis:** Recurring enquiries answered by hand throughout the day, by staff assigned to other functions.
- **Recommendation:** Prepared responses drawn from company information, reviewed and sent by your team from the corporate number.
- **First step:** A review of one week of conversations to identify the enquiries suited to a prepared response.

### Document and contract preparation

- **Diagnosis:** Data transcribed by hand into the same templates, with a standing risk of carrying over a previous client’s information.
- **Recommendation:** Your current templates, completed automatically from a single form. Review and signature remain with your team.
- **First step:** An analysis of your three most frequent documents and a demonstration of the result on them.

### Systems integration

- **Diagnosis:** Information exported from one system and re-keyed into another every day, with errors that surface at month-end close.
- **Recommendation:** A direct integration between both systems, with a record of every transfer.
- **First step:** A map of the current information flow, completed in a one-hour working session.

### Management information

- **Diagnosis:** Reports consolidated by hand at month-end, available after the decision has already been made.
- **Recommendation:** The indicators management relies on, updated automatically and available on any device.
- **First step:** An inventory of management’s weekly decisions and the information each one requires.

### Artificial intelligence adoption strategy

- **Diagnosis:** Most companies do not yet have a defined framework for adopting artificial intelligence.
- **Recommendation:** An analysis of operations, in business terms, from which the priorities follow.
- **First step:** A two-week, fixed-fee diagnostic with defined priorities, scope and costs. Execution can be carried out by BDC or by the team of your choice.

## Contact

Request an initial meeting. A complimentary thirty-minute session to review how your company operates and identify the first opportunities.

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Business Development Company S.A.S. · Cartagena, Colombia · [https://bdc.network/en/](https://bdc.network/en/) · [Español](https://bdc.network/index.md)